Refund Policy

YOUR SATISFACTION MATTERS TO US.

If you are not happy with our service, simply contact us within thirty (30) calendar days of your purchase and we will refund your payment — no questions asked.

You do not have to provide a reason for requesting the refund.

To request a refund, contact:

Please provide your name and sufficient information for us to identify the transaction.

Once your refund request is approved, we will initiate the refund to the original payment method.

Refunds will generally be processed promptly after approval, but the time required for the funds to appear in your account may depend on your bank or payment-card issuer.

Unless otherwise required by law, refunds will be issued to the original payment method used for the transaction.

This 30-day refund policy does not limit any cancellation, refund, chargeback, or other consumer right that cannot legally be waived.

For billing inquiries, service concerns, or anything else, please reach out:

Refund Requests: cs@eci.support - 561-215-5716

This policy is part of our Terms & Conditions and our Privacy Policy.